Are You Future Ready? A Panel of Experts Provides Some Big Ideas
A unique characteristic about the RIA community, and one I admire most, is the collective thought leadership voice that provides continuing guidance and direction.
I was reminded of this fact while attending a recent Fidelity Inside Track conference panel with 5 prominent industry experts who discussed the topic of ‘Looking Forward: Insights on Creating Future-Ready Firms’. This 1-hour session delivered unique perspective on what these model firms will looks like, and the best practices that firms can consider adopting to enhance their growth in the coming years.
Moderator by David Canter, Executive Vice President, Practice Management and Consulting, Fidelity Investments, here’s the abridged summary of the takeaways:
Understand the DOL Fiduciary Rule – Own it, embrace it, use it as opportunity to cement the fiduciary duty within your firms.
Advocate a Fiduciary Culture – You can’t just ‘talk the talk’, you need to ‘walk the walk’ Your internal practices need to match the values of putting clients first.
--Karen Barr, Karen Barr, President, Chief Executive Officer, Investment Adviser Association
Be clear about your value proposition – Financial planning can be presented as a real differentiator, especially when leveraged with technology.
Focus on the client experience – Technology presents a big opportunity for advisors to up their game, especially with digital advice. Everybody needs to get on board.
--Joel Bruckenstein, CFP, Publisher, T3 Tech Hub
Adjust your methods – Internal staff training has to be looked at in a new and different way to groom the next generation of employees.
Speak to everyone – There’s a unique crossing of younger tech savvy employees and older clients who are used to using traditional forms of communication. The challenge is to make sure everyone’s voice is heard.
--Beverly Flaxington, Industry Professional and Coach, The Human Behavior Coach®
Expand your perspective – Discern from what’s right in front of you with the client and what’s further down the road. With every change, there are ramifications and opportunities.
Fears are often misplaced – We’re often following the bouncing ball; automated advice, social media, DOL Fiduciary Rule. What’s tripping up advisors are real liabilities and risk. Spend time with staff, so they really understand what’s important and urgent.
--Brian Hamburger, Founder, President and Chief Executive Officer, MarketCounsel
Leaders need to develop future leaders – Because firms are growing at such a rapid pace, today’s CEOs need to look toward those who share a common vision and passion for the firm’s culture. You cannot be successful in this business without people.
Pay attention to the super ensembles – these emerging firms are setting the standards for the industry on everything from talent, partnership, and clients service.
--Philip Palaveev, Owner and Chief Executive Officer, The Ensemble Practice LLC
The big takeaway – Firms that will be best prepared for the future are those that not only have an eye towards the future but an actionable plan, from growth to succession and everthing thing in between, to take them there.
In my next article, I’ll share some key insights on marketing and business development and what can be learned from some leading RIAs highlighted in Fidelity’s Be Greater: Why Being Good Enough Is No Longer An Option - Volume 2 book.
Rosie the Robot, Amazon, and the Future of RAAI
Written by: Travis Briggs, CEO at ROBO Global US
It’s tough to find a kid out there who hasn’t dreamed about robots. Long before artificial intelligence existed in the real world, the idea of a non-human entity that could act and think like a human has been rooted in our imaginations. According to Greek legends, Cadmus turned dragon teeth into soldiers, Hephaestus fabricated tables that could “walk” on their own three legs, and Talos, perhaps the original “Tin Man,” defended Crete. Of course, in our own times, modern storytellers have added hundreds of new examples to the mix. Many of us grew up watching Rosie the Robot on The Jetsons. As we got older, the stories got more sophisticated. “Hal” in 2001: A Space Odyssey was soon followed by R2-D2 and C-3PO in the original Star Wars trilogy. RoboCop, Interstellar, and Ex Machina are just a few of the recent additions to the list.
Maybe it’s because these stories are such a part of our culture that few people realize just how far robotics has advanced today—and that artificial intelligence is anything but a futuristic fantasy. Ask anyone outside the industry how modern-day robots and artificial intelligence (AI) are used in the real world, and the answers are usually pretty generic. Surgical robots. Self-driving cars. Amazon’s Alexa. What remains a mystery to most is the immense and fast-growing role the combination of robotics automation and artificial intelligence, or RAAI (pronounced “ray”), plays in nearly every aspect of our everyday lives.
Today, shopping online is something most of us take for granted, and yet eCommerce is still in its relative infancy. Despite double-digit growth in the past four years, only 8% of total retail spending is currently done online. That number is growing every day. Business headlines in July announced that Amazon was on a hiring spree to add another 50K fulfillment employees to its already massive workforce. While that certainly reflects the shift from brick-and-mortar to web-based retail, it doesn’t even begin to tell the story of what this growth means for the technology and application firms that deliver the RAAI tools required to support the momentum of eCommerce. In 2017, only 5% of the warehouses that fuel eCommerce are even partially automated. This means that to keep up with demand, the application of RAAI will have to accelerate—and fast. In fact, RAAI is a key driver of success for top e-retailers like Amazon, Apple, and Wal-Mart as they strive to meet the explosion in online sales.
From an investor’s perspective, this fast-growing demand for robotics, automation and artificial intelligence is a promising opportunity—especially in logistics automation that includes the tools and technologies that drive efficiencies across complex retail supply chains. Considering the fact that four of the top ten supply chain automation players were acquired in the past three years, it’s clear that the industry is transforming rapidly. Amazon’s introduction of Prime delivery (which itself requires incredibly sophisticated logistics operations) was only made possible by its 2012 acquisition of Kiva Systems, the pioneer of autonomous mobile robots for warehouses and supply chains. Amazon recently upped the ante yet again with its recent acquisition of Whole Foods Market, which not only adds 450 warehouses to its immense logistics network, but is also expected to be a game-changer for the online grocery retail industry.
Clearly Amazon isn’t the only major driver of innovation in logistics automation. It’s just the largest, at least for the moment. It’s no wonder that many RAAI companies have outperformed the S&P500 in the past three years. And while some investors have worried that the RAAI movement is at risk of creating its own tech bubble, the growth of eCommerce is showing no signs of reaching a peak. In fact, if the online retail industry comes even close to achieving the growth predicted—of doubling to an amazing $4 trillion by 2020—it’s likely that logistics automation is still in the early stages of adoption. For best-of-breed players in every area of logistics automation, from equipment, software, and services to supply chain automation technology providers, the potential for growth is tremendous.
How can investors take advantage of the growth in robotics, automation, and artificial intelligence?
One simple way to track the performance of these markets is through the ROBO Global Robotics & Automation Index. The logistics subsector currently accounts for around 9% of the index and is the best performing subsector since its inception. The index includes leading players in every area of RAAI, including material handling systems, automated storage and retrieval systems, enterprise asset intelligence, and supply chain management software across a wide range of geographies and market capitalizations. Our index is research based and we apply quality filters to identify the best high growth companies that enable this infrastructure and technology that is driving the revolution in the retail and distribution world.
When I was a kid, I may have dreamed of having a Rosie the Robot of my own to help do my chores, but I certainly had no idea how her 21st century successors would revolutionize how we shop, where we shop, and even how we receive what we buy - often via delivery to our doorstep on the very same day. Of course, the use of RAAI is by no means limited to eCommerce. It’s driving transformative change in nearly every industry. But when it comes to enabling the logistics automation required to support a level of growth rarely seen in any industry, RAAI has a lot of legs to stand on—even if those “legs” are anything but human.
To learn more, download A Look Into Logistics Automation, our July 2017 whitepaper on the evolution and opportunity of logistics automation.
The ROBO Global® Robotics and Automation Index and the ROBO Global® Robotics and Automation UCITS Index (the “Indices”) are the property of ROBO who have contracted with Solactive AG to calculate and maintain the Indices. Past performance of an index is not a guarantee of future results. It is not intended that anything stated above should be construed as an offer or invitation to buy or sell any investment in any Investment Fund or other investment vehicle referred to in this website, or for potential investors to engage in any investment activity.
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