10 Communication Resolutions to Enhance Your Career in 2017

10 Communication Resolutions to Enhance Your Career in 2017

It’s that time of year again – the time to make New Year’s resolutions.
 

But instead of just going the traditional route – pledging to join a gym to work off holiday excesses – why not opt to give your career a boost as well? Resolve to improve your communication skills.

Yes, you read that last sentence correctly!  How you communicate with others—whether in person, in writing, or online—has a tremendous impact on your career. It affects every aspect of your working life, no matter how good your specialized skills are in your particular field.

For the coming year, make these communication resolutions to enhance your career:

1. Resolve to keep your phone off the table when meeting with someone. Having your phone visible tells the other person, “I am so ready to drop you and connect with someone else.”  It’s important to give people your full attention.

2. Take a presentation skills class. Work on becoming a better presenter. You need to get your point across. And if you do so effectively, not only does your audience gain information, but you look good.

3. Use “reply all” only when it is necessary for everyone on the list to see the email. In my classes, many participants say they really dislike receiving unnecessary emails. If you don’t want to receive unwanted emails, you need to stop overusing “reply all,” also.

4. Be smart with social media. Don’t allow social media to hurt your career. If your sites suggest you drink too much, curse a lot, or post nasty comments, people may question whether they want to work with you or hire you.

5. Offer your opinion. If you don’t speak up in meetings, your boss, colleagues, or clients won’t know what you know. And speak early in the meeting. The longer you wait to talk, the harder it is likely to become.

6. Learn to command the room. Dress appropriately. Walk into a room as though you belong there. Stand tall. Don’t fidget. Shake hands correctly. When nervous, say something positive to yourself. Before she enters a meeting room, one woman I coached says to herself, “I own this meeting!” 

7. Monitor your volume. Make sure you speak loudly enough to be heard. Many people don’t. Do not underestimate how powerful a strong voice can be – but don’t confuse powerful with shouting. You want your opinions, thoughts and ideas to register with others.

8. Apply for awards. Winning professional or community awards helps to build your credibility, and can be an important way to promote yourself. To be eligible for many awards, other people have to recommend you; for some, however, you can nominate yourself. This is not an obnoxious thing to do. You still have to earn the award.

9. Be friendly and helpful. People want to work with others they know, like and trust. It may seem obvious, but too often people neglect the little things that build relationships. Greet people you know and also those you don’t know. Smile. Say “please” and “thank you.” Help people when you can. Make connections for others, both online and in person.

10. Send thank-you notes. In the New Year, start showing appreciation for the kindness of others. If you receive a gift, visit the home of a boss or colleague, or are a guest at a meal, you must send a note. You also need to send a thank-you note after a job interview.

Barbara Pachter
Personal Development
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Barbara Pachter is an internationally-renowned business etiquette and communications speaker, coach and author of 10 books, including The Essentials of Business Etiquette: How ... Click for full bio

Are Your Clients Failing to Plan for the Costs of Long-Term Care?

Are Your Clients Failing to Plan for the Costs of Long-Term Care?

Written by: Matthew Paine

It’s been a tough few years in my family. My mother has been battling cancer for what feels like forever, and while she’s been managing her health with diet and exercise for some time, a few months ago everything changed. Her cancer had become aggressive, and chemo, which she had dreaded, was suddenly the only real option. My mother is in her late 70s, so the already brutal side effects of chemo resulted in a prolonged hospital stay that is currently at four weeks and counting. The good news is that she’s mentally strong, and she’s battling like a lion.

My dad is another story. Suffering from early-onset dementia, his ability to understand what’s happening and why my mother isn’t at home shifts from day to day. Because he’s unable to drive or care for himself (at least predictably), my siblings and I have been juggling taking care of him ourselves. It’s not an easy task, especially with jobs, children, and lives of our own to manage as well.

Like many families, none of us—my mother, my father, my siblings or myself—saw our current dilemma coming our way. Clearly we should have. My mother hasn’t been in top health for years. My dad’s condition is sure to get worse. And even if both of them were in perfect health, their age alone should have driven us to communicate better, earlier, and smarter. Despite being in the financial services industry myself, I haven’t been involved in my parents’ finances. I know they saved well for retirement, but I don’t know where they stand financially today. I don’t know what or how much insurance coverage they have. I have no idea how they plan to pay for their long-term care—or if there even is a plan.

The situation is forcing our family to get personal—and fast. Despite being careful about nearly every other aspect of our family’s financial lives, this one slipped through the cracks. We failed to plan.

Just like cancer and dementia, this failure to plan is an epidemic. And it’s only getting worse. To help your clients battle this epidemic, it’s vital that planning for long-term care become an intrinsic part of your retirement planning process. Here’s why:

Retirement planning alone isn’t sufficient.


We’ve all seen it. A client has a great retirement plan in place, and suddenly life throws an unexpected curveball. The later in life your clients get, the more likely that curveball will be the need for long-term care. According to the National Center on Caregiving, the number of people needing long-term care will hit a shocking 27 million by 2050. And according to the AARP, one in four people age 45 and over are not prepared financially if they suddenly required long-term care for an indefinite period of time. That statistic alone tells us that our efforts at planning are failing.

Long-term care costs are escalating rapidly.


According to a 2016 survey from Genworth Financial, a private nursing home room costs just over $92,000—about $7,698 a month—which is 19% more than it cost for the same care in 2011. According to the AARP Public Policy Institute, lost income and benefits over a caregiver's lifetime is estimated to range from a total of $283,716 for men to $324,044 for women, or an average of $303,880—and less than 10% of that care is expected to be covered by private insurance.

Medicaid isn’t the answer.


Many people assume that public programs are the answer to long-term care, but in the case of Medicaid, a program designed to assist the poor, it is a last resort. First, while nearly everyone over age 65 has Medicare coverage, that program doesn’t cover long-term stays. That means that many people who need that coverage are forced to spend down their assets until they qualify for Medicaid. How poor must a patient be to receive benefits? In order to be eligible for Medicaid benefits, a nursing home resident may have no more than $2,000 in "countable" assets, and the patient’s spouse—called the "community spouse"—is limited to one half of the couple's joint assets up to $119,220 (in 2016) in "countable" assets. The result: even a couple who has spent a lifetime saving for a comfortable retirement can be forced to draw down nearly all of their assets before qualifying for Medicaid.

Once on Medicaid, long-term care patients lose the one thing many seniors care about most: choice. As a recipient of public assistance, patients rarely have a say in where they receive care. Whether that means being placed far from family, in a less-than-desirable facility, or even in a facility that lacks certain types of care (such as a dementia unit or other specialized care), the patient is at the whim of the state.

The good news is that even for those who feel there’s no light at the end of the tunnel, there are options that can help seniors who are struggling to pay for their post-retirement care to not only cover those rising expenses, but to do so in a way that gives them the freedom of choice. A Veteran myself, I know that VA Benefits are highly underutilized—including long-term care benefits. You can learn more about these benefits here. As well, the National Association of Insurance Commissioners (NAIC)’s July report Private Market Options for Financing Long-Term Care Services offers a variety of options for helping finance long-term care needs. Included in that list is the use of life insurance policies to help to fund long-term care expenses—an approach that is supported by GWG Life’s LifeCare Xchange Program.

Related: NAIC Sees Life Insurance as a Viable Solution to Long-Term Care Costs

In my own situation, I know there’s a high likelihood that my dad will eventually require skilled nursing care. I hope that as my siblings and I begin to dig into the details of my parents’ estate, we’ll find that they have indeed planned for long-term care. If that’s not the case, I’m comforted to know there are options available to help ensure Dad is not only in a facility that can meet his specialized needs, but that his new home is where our family chooses for him to be. Life may throw its curveballs, but at least Dad’s care will count as a home run.

Matthew Paine is Senior Vice President at GWG Holdings.  Mr. Paine started his financial services career with AXA Advisors, developing marketing strategies for the North Central Region and building his personal practice. Since 2008, he has lead sales teams in raising capital in various assets classes ranging from the Life Insurance Secondary Market, Multi-Family Real Estate, Conservation Easements, and MBS Hedge Funds/Fund of Funds. Mr. Paine has a BA in Marketing/Management from the University of St. Thomas in St. Paul, MN and holds FINRA Series 7, 24 and Series 63 licenses through Emerson Equity, LLC. Member FINRA/SIPC.
GWG Holdings, Inc.
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GWG Holdings, Inc. (Nasdaq:GWGH) the parent company of GWG Life, is a financial services company committed to transforming the life insurance industry through disruptive and i ... Click for full bio