Let Me Finish, Please Stop Interrupting Me!
“Wait, let me finish . . . what I was trying to say is interrupting other people is rude.”
When you interrupt someone it says to the person talking that what you have to say is more important than what they are sharing. It shows disregard for the person and what they are saying.
As I researched interrupting, I discovered many interesting studies about how women and men communicate. When it comes to interrupting others, men are twice as likely to interrupt women then they are other men. Women interrupt other women more often than they do men but not usually to take the floor. Instead, they often interrupt to be encouraging, as in saying something like, “I know what you mean” or “That sounds hard.”
According to gender communication expert and author Deborah Tannen, men communicate to determine and achieve power and status which leads to more interrupting, especially of women. Women communicate to create connection, and because of this they are less likely to interrupt others which can feel combative rather than collaborative. However, there are women who interrupt to determine power.
No matter who is doing the interrupting, it’s not an enjoyable way to converse with someone. When a person consistently interrupts me I end up feeling like we’re at war rather than having a conversation. It seems pointless and unproductive.
If you tend to be an interrupter, ask yourself why you’re doing it, especially if you’re a man who regularly interrupts women. Are you doing it to dominate; do you want to add to what someone is saying; or is it that you’re worried you’ll forget what you have to say? If you find it is an unconscious need to dominate, stop right now. It’s not a productive way to communicate and your communication partner will most likely shut down rather than continue to fight for the floor. If you’re concerned you’ll forget what you want to say, jot it down on a notepad and then share what you have to say when the other person is finished talking.
For those of you who are interrupted – don’t acquiesce the floor easily. As Ms. Tannen wrote in a 2012 New York Times article, “An interruption takes two — one to start, the other to stop.” However, I would argue, you don’t have to stop talking to be interrupted. I have a female colleague who regularly interrupts me. If I keep talking she talks louder. It becomes a shouting match. I now say to her, “Please let me finish.” And, that’s exactly what the person being interrupted should do. You could also say, “I’d love to hear what you have to say when I’m finished.” Don’t talk louder to out talk the other person, no one is able to hear anything and it seems to create tension and anger. Instead, calmly, but firmly ask the other person to let you finish speaking. If the interrupter continues to interject point it out. Say something like, “Joe, did you know you have interrupted my five times in our conversation. Would you please stop interrupting me? It’s making it difficult to have a discussion.”
Bottom line, don’t interrupt others. It’s rude, arrogant and selfish and usually doesn’t win you many brownie points with others.
How do you feel about being interrupted? Do you keep talking or do you give up the floor? Have you ever asked someone to stop interrupting you?
Rosie the Robot, Amazon, and the Future of RAAI
Written by: Travis Briggs, CEO at ROBO Global US
It’s tough to find a kid out there who hasn’t dreamed about robots. Long before artificial intelligence existed in the real world, the idea of a non-human entity that could act and think like a human has been rooted in our imaginations. According to Greek legends, Cadmus turned dragon teeth into soldiers, Hephaestus fabricated tables that could “walk” on their own three legs, and Talos, perhaps the original “Tin Man,” defended Crete. Of course, in our own times, modern storytellers have added hundreds of new examples to the mix. Many of us grew up watching Rosie the Robot on The Jetsons. As we got older, the stories got more sophisticated. “Hal” in 2001: A Space Odyssey was soon followed by R2-D2 and C-3PO in the original Star Wars trilogy. RoboCop, Interstellar, and Ex Machina are just a few of the recent additions to the list.
Maybe it’s because these stories are such a part of our culture that few people realize just how far robotics has advanced today—and that artificial intelligence is anything but a futuristic fantasy. Ask anyone outside the industry how modern-day robots and artificial intelligence (AI) are used in the real world, and the answers are usually pretty generic. Surgical robots. Self-driving cars. Amazon’s Alexa. What remains a mystery to most is the immense and fast-growing role the combination of robotics automation and artificial intelligence, or RAAI (pronounced “ray”), plays in nearly every aspect of our everyday lives.
Today, shopping online is something most of us take for granted, and yet eCommerce is still in its relative infancy. Despite double-digit growth in the past four years, only 8% of total retail spending is currently done online. That number is growing every day. Business headlines in July announced that Amazon was on a hiring spree to add another 50K fulfillment employees to its already massive workforce. While that certainly reflects the shift from brick-and-mortar to web-based retail, it doesn’t even begin to tell the story of what this growth means for the technology and application firms that deliver the RAAI tools required to support the momentum of eCommerce. In 2017, only 5% of the warehouses that fuel eCommerce are even partially automated. This means that to keep up with demand, the application of RAAI will have to accelerate—and fast. In fact, RAAI is a key driver of success for top e-retailers like Amazon, Apple, and Wal-Mart as they strive to meet the explosion in online sales.
From an investor’s perspective, this fast-growing demand for robotics, automation and artificial intelligence is a promising opportunity—especially in logistics automation that includes the tools and technologies that drive efficiencies across complex retail supply chains. Considering the fact that four of the top ten supply chain automation players were acquired in the past three years, it’s clear that the industry is transforming rapidly. Amazon’s introduction of Prime delivery (which itself requires incredibly sophisticated logistics operations) was only made possible by its 2012 acquisition of Kiva Systems, the pioneer of autonomous mobile robots for warehouses and supply chains. Amazon recently upped the ante yet again with its recent acquisition of Whole Foods Market, which not only adds 450 warehouses to its immense logistics network, but is also expected to be a game-changer for the online grocery retail industry.
Clearly Amazon isn’t the only major driver of innovation in logistics automation. It’s just the largest, at least for the moment. It’s no wonder that many RAAI companies have outperformed the S&P500 in the past three years. And while some investors have worried that the RAAI movement is at risk of creating its own tech bubble, the growth of eCommerce is showing no signs of reaching a peak. In fact, if the online retail industry comes even close to achieving the growth predicted—of doubling to an amazing $4 trillion by 2020—it’s likely that logistics automation is still in the early stages of adoption. For best-of-breed players in every area of logistics automation, from equipment, software, and services to supply chain automation technology providers, the potential for growth is tremendous.
How can investors take advantage of the growth in robotics, automation, and artificial intelligence?
One simple way to track the performance of these markets is through the ROBO Global Robotics & Automation Index. The logistics subsector currently accounts for around 9% of the index and is the best performing subsector since its inception. The index includes leading players in every area of RAAI, including material handling systems, automated storage and retrieval systems, enterprise asset intelligence, and supply chain management software across a wide range of geographies and market capitalizations. Our index is research based and we apply quality filters to identify the best high growth companies that enable this infrastructure and technology that is driving the revolution in the retail and distribution world.
When I was a kid, I may have dreamed of having a Rosie the Robot of my own to help do my chores, but I certainly had no idea how her 21st century successors would revolutionize how we shop, where we shop, and even how we receive what we buy - often via delivery to our doorstep on the very same day. Of course, the use of RAAI is by no means limited to eCommerce. It’s driving transformative change in nearly every industry. But when it comes to enabling the logistics automation required to support a level of growth rarely seen in any industry, RAAI has a lot of legs to stand on—even if those “legs” are anything but human.
To learn more, download A Look Into Logistics Automation, our July 2017 whitepaper on the evolution and opportunity of logistics automation.
The ROBO Global® Robotics and Automation Index and the ROBO Global® Robotics and Automation UCITS Index (the “Indices”) are the property of ROBO who have contracted with Solactive AG to calculate and maintain the Indices. Past performance of an index is not a guarantee of future results. It is not intended that anything stated above should be construed as an offer or invitation to buy or sell any investment in any Investment Fund or other investment vehicle referred to in this website, or for potential investors to engage in any investment activity.
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