Terri founded Terri Klass Consulting over 20 years ago to partner with organizations to create cultures of empowerment and develop future leadership. She delivers highly successful workshops and programs to serve professionals across many industries including pharmaceuticals, finance, accounting, healthcare and manufacturing. She is a speaker and author of articles about working with the different generations in the workplace. In her newest book, “Energize Your Leadership" Terri was a content coach in collaborating with leaders from around the world. Terri has an MBA and is Myers-Briggs certified. Her specialties include: Assertive Communication; Leadership Development; Mentoring; Change; Coaching; Team Building; Differences in Generations. Learn more here .