Sometimes you have to take what seems like a step backward in order to leap forward. This is the case for many businesses when they choose to implement new technologies into the workplace. At first, employees may require more time to accomplish the same tasks and there may be a few glitches in the system. Over time, however, computers can help a company and its staff become more efficient, more precise and more well-known. In order to reap the potential benefits new devices can have for your business, take some time to consider the best way to help you and your coworkers master this transition.
1. Provide the Right Products
Before investing a large sum of money in new equipment for your office space, be sure that the products you choose are necessary and helpful for the type of work you do. For instance, consider which tasks can be accomplished digitally and which cannot. Computers are usually very accurate record-keepers but are often not effective communicators or salespeople. Additionally, try to not spend money on technology you don't need. Some computers are equipped with incredible processing speed, but this may be an unnecessary luxury if your staff will mostly be using their devices to keep track of inventory.
Another important consideration is whether your team will need to take devices with them outside of the office. A desktop computer would be very cumbersome for a traveling salesperson. Consider providing your staff with smartphones or tablets if you expect them to frequently be on the move.
2. Prevent Damage
As computers are often both expensive and fragile, it is prudent to consider investing in both physical and digital protection. You may wish to provide employees with cases or screen protectors for some devices in case they are dropped while outside the office. In addition, you could look into ruggedized tablets, which are made more durable than standard tablets. Be sure to also consider installing software that protects computers from viruses and prevents others from accessing sensitive information.
3. Prioritize Training
Buying the best technology is not enough to help your staff succeed with this transition. It is vital that you provide various means of training so that employees of all ages and all levels of experience can feel confident using new devices. Consider holding a company-wide training session as soon as you distribute the equipment. It is also a good idea to create other resources that workers can use to troubleshoot problems in the future. For instance, you could post training videos and frequently asked questions that employees can access online. Additionally, larger companies may benefit from hiring IT services that people can call when issues arise.
4. Personalize Each Employee's Strategy
As you implement new technology, it is key to listen to your employees and provide them some flexibility with what types of devices they use and how they use them. For instance, some people may require a larger screen or keyboard to see and use products effectively. Additionally, consider giving your staff the option of using ergonomic equipment, such as specially shaped keyboards. Each employee is different, so it is unwise to expect everyone to thrive with the exact same devices.
5. Practice Patience
Learning to use new technology can be a frustrating process, especially for those who have worked in a field for many years. Be patient with your staff and don't expect them to immediately have the same results as they did using older technology. Additionally, create space for your employees to give feedback about their new equipment and how it is working. You may need to make some adjustments or provide additional training.
Phones, tablets and computers can be very beneficial for businesses, but these devices do not keep a company running; the people using them do. Be sure to prioritize people and their learning processes as they adapt to new technology. With some patience, these new devices will be useful tools that help your company succeed.