Connect with us

Sales Strategy

How to Handle the “We’re All Set” Objection

Published

How to Handle the "We're All Set" Objection

Let’s face it — prospecting by phone is hard.

It doesn’t matter if you’ve done your social media homework on LinkedIn and found a distant cousin in Utah, if you’re making, fill in the blank here (“unexpected calls”, “prospecting calls”, “discovery calls”, “cold calls”, etc.), you’re going to get resistance.

And if you want to be successful at overcoming it, then you’d better be prepared with solid, scripted responses to things like: “We’re not interested,” and “Just email me something,” and “We’re already taken care of,” etc.

I guarantee your job (and life) will go a lot better if you do.

In my new book, “Power Phone Scripts,” I list over 500 word-for-word responses to these and many other objections, stalls, and resistance statements you get day in and day out.

To give you a sample, here are 5 of 10 ways I list in the book on how to handle the “We’re all set for right now” objection. Variations of this include:

“We are O.K. with our present system”

OR

“We’ve already got a company that handles that”

OR

“We’re fine for right now”

So here’s how you handle the “We’re all set” blow off or/and any of its variations:

“We’re all set”

Related: How to Be Prepared For: “I’m Happy With …”

Response One:

“That’s great, and I’d just like to see if we could get on your vendor list for the next time you’re in the market.  Let me ask you…”

Now get into your qualifying questions…

Response Two:

“Most companies I speak with are ‘all set’ and that’s why I’m reaching out to you now – I want to give you an option for the next time you’re in need of this.  Let me ask you…”

Back to qualifying…

Response Three:

“No problem.  Let me ask you: the next time you’re in need of this, what’s number one on your wish list?”

Response Four:

“I understand – I didn’t expect to catch you in the market right now.  Instead, let me get an idea of your perfect profile, and then I’ll send you some information you can keep on file next time you need this…”

Now re-engage by asking a qualifying question.

Response Five:

“Got it.  Let me ask you: the next time you are in need of this, are you the right person to speak to about it?”

If yes, then qualify them for that next time – especially asking about timeframe, budget, etc.

As you can see, if you have any one of the proven responses at your disposal when prospecting, you’ll be much more effective at getting the next level with your prospect – instead of getting turned down.

And wouldn’t you want that?

Continue Reading

Trending