Why Making No Decision is a Decision

Benefits and features are helpful to highlight, but comfortably communicating the consequences of inaction is vital to your sales conversations .

  • Plan language to bring consequences of inaction into your sales dialogue.
  • Don’t hesitate to ensure your client understands the negative consequences of inaction.
  • Recognize people often are more responsive to avoiding the negative than pursing the positive.
  • Related: Advisors: Like It or Not, You’re a Public Speaker