The Magic When Leaders Meet Fact-to-Face

The Magic When Leaders Meet Fact-to-Face

For many years I have been partnering with an organization to provide leadership training for many different industries.
 

As with any long-term collaboration, we sometimes disagree or view the customer challenges from different perspectives. If we end up being on opposite pages of thinking, we talk it through to come up with a solution that we both could live with. But recently things started to change. There was a clean sweep of leadership in the organization and before I realized what had happened I started dealing with an entire new group of “names.”

I describe the new leaders as “names” because that is all I had to go on. I had no faces to connect to the “names”. The once close relationship I had enjoyed with this organization seemed to be fading and I became very frustrated.

What was missing here? How could I get to know these new leaders and build a relationship that I once had with this organization?

It then hit me. I needed to meet these new leaders face-to-face for them to see who I was and what made me thrive and for me to get to know what excites them.

It took awhile to set up a date because the new leaders all wanted to meet me. I actually became concerned at one point as they kept changing the meeting day. But when I arrived they all greeted me with smiles and apologized for changing up the date as they all wanted to be available to connect with me face-to-face.

The magic began.

As we sat around a conference table listening intently to what everyone had to share, it became clear that we all cared about each other. They wanted to hear about my experiences with the previous leaders and what I would change. I was thrilled to hear about their new vision and mission. I walked out feeling excited and looking forward to our follow-up plan to involve the other trainers.

What changes when leaders meet face-to-face?
 

WALLS ARE BROKEN DOWN
 

The moment I entered their new facility (and yes they had just moved) I felt a calmness come across me. I no longer had to visualize where they all worked or how professional the new offices were. I was shaking hands with the partners I only knew from our emails and phone calls. What a relief. The tension in our relationship started to melt away. They were all amazing and put me at ease immediately.

REAL EMOTIONS CAN BE SEEN
 

For someone like me who finds it helpful to view people’s facial expressions and body language, there is nothing more important than seeing the non-verbal cues. When emotions are revealed in real time:

  • Leaders can react more appropriately
  • Leaders don’t have to guess or put their own spin on how someone else feels
  • Communication is clearer and more open
  • Honest relationships can be formed
     

AUTHENTIC LEADERSHIP IS REVEALED
 

Before entering into this face-to-face situation, I wondered what these new leaders actually knew about me. I tried to imagine what their leadership skills looked like. When we can’t put a face to an action or decision we sometimes jump to conclusions. And not always positive ones. I could hear from their thoughts and words how committed they were to working together. They were finally real leaders to me.

A FUTURE COLLABORATION CAN EMERGE
 

After spending a few hours sharing and dreaming and laughing, it became clear that we were ready to move full steam ahead with our collaboration. When we could banter back and forth and show each other how valuable we each meant to one another, the future seemed limitless. We were energized to have focus groups with the rest of the trainers and cultivate a true joint venture.

How have face-to-face meetings helped your leadership grow and change?

Terri Klass
Leadership
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Terri founded Terri Klass Consulting over 20 years ago to partner with organizations to create cultures of empowerment and develop future leadership. She delivers hi ... Click for full bio

China's Push Toward Excellence Delivers a Global Robotics Investment Opportunity

China's Push Toward Excellence Delivers a Global Robotics Investment Opportunity

Written by: Jeremie Capron

China is on a mission to change its reputation from a manufacturer of cheap, mass-produced goods to a world leader in high quality manufacturing. If that surprises you, you’re not the only one.


For decades, China has been synonymous with the word cheap. But times are changing, and much of that change is reliant on the adoption of robotics, automation, and artificial intelligence, or RAAI (pronounced “ray”). For investors, this shift is driving a major opportunity to capture growth and returns rooted in China’s rapidly increasing demand for RAAI technologies.

You may have heard of ‘Made in China 2025,’ the strategy announced in 2015 by the central government aimed at remaking its industrial sector into a global leader in high-technology products and advanced manufacturing techniques. Unlike some public relations announcements, this one is much more than just a marketing tagline. Heavily subsidized by the Chinese government, the program is focused on generating major investments in automated manufacturing processes, also referred to as Industry 4.0 technologies, in an effort to drive a massive transformation across every sector of manufacturing. The program aims to overhaul the infrastructure of China’s manufacturing industry by not only driving down costs, but also—and perhaps most importantly—by improving the quality of everything it manufactures, from textiles to automobiles to electronic components.

Already, China has become what is arguably the most exciting robotics market in the world. The numbers speak for themselves. In 2016 alone, more than 87,000 robots were sold in the country, representing a year-over-year increase of 27%, according to the International Federation of Robotics. Last month’s World Robot Conference 2017 in Beijing brought together nearly 300 artificial intelligence (AI) specialists and representatives of over 150 robotics enterprises, making it one of the world’s largest robotics-focused conference in the world to date. That’s quite a transition for a country that wasn’t even on the map in the area of robotics only a decade ago.

As impressive as that may be, what’s even more exciting for anyone with an eye on the robotics industry is the fact that this growth represents only a tiny fraction of the potential for robotics penetration across China’s manufacturing facilities—and for investors in the companies that are delivering or are poised to deliver on the promise of RAAI-driven manufacturing advancements.

Despite its commitment to leverage the power of robotics, automation and AI to meet its aggressive ‘Made in China 2025’ goals, at the moment China has only 1 robot in place for every 250 manufacturing workers. Compare that to countries like Germany and Japan, where manufacturers utilize an average of one robot for every 30 human workers. Even if China were simply trying to catch up to other countries’ use of robotics, those numbers would signal immense near-term growth. But China is on a mission to do much more than achieve the status quo. The result? According to a recent report by the International Federation of Robotics (IFR), in 2019 as much as 40% of the worldwide market volume of industrial robots could be sold in China alone.

To understand how the country can support such grand growth, just take a look at where and why robotics is being applied today. While the automotive sector has historically been the largest buyer of robots, China’s strategy reaches far and wide to include a wide variety of future-oriented manufacturing processes and industries.

Related: Smooth Tomorrow's Market Volatility With a Smart Approach to Robotics & AI

Electronics is a key example. In fact, the electrical and electronics industry surpassed the automotive industry as the top buyer of robotics in 2016, with sales up 75% to almost 30,000 units. Assemblers such as Foxconn rely on thousands of workers to assemble today’s new iPhones. Until recently, the assembly of these highly delicate components required a level of human dexterity that robots simply could not match, as well as human vision to help ensure accuracy and quality. But recent advancements in robotics are changing all that. Industrial robots already have the ability to handle many of the miniature components in today’s smart phones. Very soon, these robots are expected to have the skills to bolster the human workforce, significantly increasing manufacturing capacity. Newer, more dexterous industrial robots are expected to significantly reduce human error during the assembly process of even the most fragile components, including the recently announced OLED (organic light-emitting diode) screens that Samsung and Apple introduced on their latest mobile devices including the iPhone X. Advancements in computer vision are transforming how critical quality checks are performed on these and many other electronic devices. All of these innovations are coming together at just the right time for a country that is striving to create the world’s most advanced manufacturing climate.

Clearly, China’s trajectory in the area of RAAI is in hyper drive. For investors who are seeking a tool to leverage this opportunity in an intelligent and perhaps unexpected way, the ROBO Global Robotics & Automation Index may help. The ROBO Index already offers a vast exposure to China’s potential growth due to the depth and breadth of the robotics and automation supply chain. As China continues to improve its manufacturing processes to meet its 2025 initiative, every supplier across China’s far-reaching supply chains will benefit. Wherever they are located, suppliers of RAAI-related components—reduction gears, sensors, linear motion systems, controllers, and so much more—are bracing for spikes in demand as China pushes to turn its dream into a reality.

Today, around 13% of the revenues generated by the ROBO Global Index members are driven by China’s investments in robotics and automation. Tomorrow? It’s hard to say. But one thing is for certain: China’s commitment to improving the quality and cost-efficiency of its manufacturing facilities is showing no signs of slowing down—and its reliance on robotics, automation, and artificial intelligence is vital to its success.

Want all the details? Download the ROBO Global Investment Report - Summer Brings Best ROBO Earnings in Six Years or visit us here.

ROBO Global
Robotics and AI
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ROBO Global LLC is the creator of the ROBO Global® Robotics and Automation Index series, which provides comprehensive, transparent and diversified benchmarks representing the ... Click for full bio