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Markets
Advisor Tools
Research
Business Growth
Viewpoints
Retirement
Podcasts5
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Most Read Advisorpedia Articles of the Week (November 21-25)
Opinion
Douglas Heikkinen
Most Read Advisorpedia Articles of the Week (November 21-25)
Nov 25, 2016
Trending
Election Year Market Expectations
Why Financial Advisors Need Clarity On Their Ideal Client
Understanding the Emotional Drivers of Client Decision-Making
Inflation Has Been Dreadful for Retirement Savings
Technology Is Good, but Humans Are More Important
Portfolio Construction: Assembling the Building Blocks
Reddit Posts Reflect Investor Interest in Climate Change, Renewable Energy, and EVs
Words that Hinder Building Rapport with New Clients
—
Mark David
11.
The Customer Experience Is Your Best Marketing
I still believe that customer service is the new marketing. And taking it a step further, the entire customer experience is your best marketing. —
Shep Hyken