Millennials: Five Business Etiquette Tips You All Need to Know

Millennials: Five Business Etiquette Tips You All Need to Know

It’s amazing to me how many younger people there are in the workforce these days. I guess that means I’m getting old. According to statistics by the Pew Research Center, millennials now make up the majority of the workforce. In 2015, they surpassed Baby Boomers and Gen Xers in the number of workers.

Millennials bring many assets to the workforce including digital smarts – having grown up with tech tools at their disposal.  They are also ambitious and innovative. But there are downsides to these traits as well. Millennials’ reliance on their digital tools can be annoying and off-putting to others. Their ambition and restlessness can seem brash to those generations who patiently put their time in to get to where they are in their careers. Millennials can avoid generational clashes by being mindful of a few etiquette tips that seem to particularly apply to their generation.

1. Be More Formal with Your Technology Tools

Yes, I know your phone is another appendage, but it still has its place. Don’t look at or use your phone when you’re meeting with others. It’s like turning your back to someone when they are talking to you.

Treat emails like a business letter rather than a text message. Include a greeting (“Hello” or “Hi,” not “Hey” or “Yo”) and a closing (“Best regards,” “Best,” or “Sincerely”). Avoid using abbreviations. Spell words out. And, avoid casual language like, “you guys,” “no worries” or “dude.”

When it comes to texting, avoid sending texts to your clients or your boss unless they have specified that it’s okay to do so. Texts are very casual and somewhat invasive, so you should only send them to people you know fairly well and who are comfortable receiving texts. Always ask first if you’re not sure if texting someone would be okay. And, be a little more formal when you write your texts.

2. Be Punctual

It’s a sign of respect when you show up on time. And, when you’re late you could miss out on important information or risk not being included because of your tardiness.

3. Be Respectful of People with More Authority

Yes, you have fresh, innovative ideas, but many of the older folks you work with have years of experience and knowledge. Be respectful of that.

4. Share Your Opinion but Be Humble

Rather than assuming you know everything, listen and watch. It takes time to understand a company’s history, nuances, and culture. Allow yourself time to get the lay of the land or the gist of the meeting before you jump in with your opinion. And when you do share your opinion, be complimentary of others’ contributions.

5. Dress Professionally

Dressing professionally doesn’t necessarily mean formal; but if you work for a company with a business casual dress code avoid wearing jeans, sweats, t-shirts or flip flops. When you are dressed professionally you show you want to be taken seriously.

Millennials, you have much to bring to the workforce and we’re counting on you to make the world a better place. Just remember to mind your manners along the way.

Arden Clise
Personal Development
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Arden Clise, President of Clise Etiquette, is an expert in the field of etiquette. As a speaker, trainer and coach, Arden has helped thousands of professionals, from executive ... Click for full bio

China's Push Toward Excellence Delivers a Global Robotics Investment Opportunity

China's Push Toward Excellence Delivers a Global Robotics Investment Opportunity

Written by: Jeremie Capron

China is on a mission to change its reputation from a manufacturer of cheap, mass-produced goods to a world leader in high quality manufacturing. If that surprises you, you’re not the only one.

For decades, China has been synonymous with the word cheap. But times are changing, and much of that change is reliant on the adoption of robotics, automation, and artificial intelligence, or RAAI (pronounced “ray”). For investors, this shift is driving a major opportunity to capture growth and returns rooted in China’s rapidly increasing demand for RAAI technologies.

You may have heard of ‘Made in China 2025,’ the strategy announced in 2015 by the central government aimed at remaking its industrial sector into a global leader in high-technology products and advanced manufacturing techniques. Unlike some public relations announcements, this one is much more than just a marketing tagline. Heavily subsidized by the Chinese government, the program is focused on generating major investments in automated manufacturing processes, also referred to as Industry 4.0 technologies, in an effort to drive a massive transformation across every sector of manufacturing. The program aims to overhaul the infrastructure of China’s manufacturing industry by not only driving down costs, but also—and perhaps most importantly—by improving the quality of everything it manufactures, from textiles to automobiles to electronic components.

Already, China has become what is arguably the most exciting robotics market in the world. The numbers speak for themselves. In 2016 alone, more than 87,000 robots were sold in the country, representing a year-over-year increase of 27%, according to the International Federation of Robotics. Last month’s World Robot Conference 2017 in Beijing brought together nearly 300 artificial intelligence (AI) specialists and representatives of over 150 robotics enterprises, making it one of the world’s largest robotics-focused conference in the world to date. That’s quite a transition for a country that wasn’t even on the map in the area of robotics only a decade ago.

As impressive as that may be, what’s even more exciting for anyone with an eye on the robotics industry is the fact that this growth represents only a tiny fraction of the potential for robotics penetration across China’s manufacturing facilities—and for investors in the companies that are delivering or are poised to deliver on the promise of RAAI-driven manufacturing advancements.

Despite its commitment to leverage the power of robotics, automation and AI to meet its aggressive ‘Made in China 2025’ goals, at the moment China has only 1 robot in place for every 250 manufacturing workers. Compare that to countries like Germany and Japan, where manufacturers utilize an average of one robot for every 30 human workers. Even if China were simply trying to catch up to other countries’ use of robotics, those numbers would signal immense near-term growth. But China is on a mission to do much more than achieve the status quo. The result? According to a recent report by the International Federation of Robotics (IFR), in 2019 as much as 40% of the worldwide market volume of industrial robots could be sold in China alone.

To understand how the country can support such grand growth, just take a look at where and why robotics is being applied today. While the automotive sector has historically been the largest buyer of robots, China’s strategy reaches far and wide to include a wide variety of future-oriented manufacturing processes and industries.

Related: Smooth Tomorrow's Market Volatility With a Smart Approach to Robotics & AI

Electronics is a key example. In fact, the electrical and electronics industry surpassed the automotive industry as the top buyer of robotics in 2016, with sales up 75% to almost 30,000 units. Assemblers such as Foxconn rely on thousands of workers to assemble today’s new iPhones. Until recently, the assembly of these highly delicate components required a level of human dexterity that robots simply could not match, as well as human vision to help ensure accuracy and quality. But recent advancements in robotics are changing all that. Industrial robots already have the ability to handle many of the miniature components in today’s smart phones. Very soon, these robots are expected to have the skills to bolster the human workforce, significantly increasing manufacturing capacity. Newer, more dexterous industrial robots are expected to significantly reduce human error during the assembly process of even the most fragile components, including the recently announced OLED (organic light-emitting diode) screens that Samsung and Apple introduced on their latest mobile devices including the iPhone X. Advancements in computer vision are transforming how critical quality checks are performed on these and many other electronic devices. All of these innovations are coming together at just the right time for a country that is striving to create the world’s most advanced manufacturing climate.

Clearly, China’s trajectory in the area of RAAI is in hyper drive. For investors who are seeking a tool to leverage this opportunity in an intelligent and perhaps unexpected way, the ROBO Global Robotics & Automation Index may help. The ROBO Index already offers a vast exposure to China’s potential growth due to the depth and breadth of the robotics and automation supply chain. As China continues to improve its manufacturing processes to meet its 2025 initiative, every supplier across China’s far-reaching supply chains will benefit. Wherever they are located, suppliers of RAAI-related components—reduction gears, sensors, linear motion systems, controllers, and so much more—are bracing for spikes in demand as China pushes to turn its dream into a reality.

Today, around 13% of the revenues generated by the ROBO Global Index members are driven by China’s investments in robotics and automation. Tomorrow? It’s hard to say. But one thing is for certain: China’s commitment to improving the quality and cost-efficiency of its manufacturing facilities is showing no signs of slowing down—and its reliance on robotics, automation, and artificial intelligence is vital to its success.

Want all the details? Download the ROBO Global Investment Report - Summer Brings Best ROBO Earnings in Six Years or visit us here.

ROBO Global
Robotics and AI
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ROBO Global LLC is the creator of the ROBO Global® Robotics and Automation Index series, which provides comprehensive, transparent and diversified benchmarks representing the ... Click for full bio