In this podcast episode, Philip Chao interviews Joy Chen, CEO of the Multicultural Leadership Institute. They discuss the importance of cross-cultural communication and the impact of cultural differences on leadership success. Joy shares her personal journey and how she developed cultural fluency through immersion in Western business cultures.
From this personal story, Chen and Chao explore the challenges faced by Chinese immigrants in Western companies and the need to understand the unwritten rules of the game. From schooling to overcoming accent biases, they explore the concept of diversity and the need to focus on cultural diversity rather than just race.