Is writing thank you cards or notes a lost art? Does anyone still do that?
Silent gratitude isn’t much use to anyone. ~G.B. Stern
My older son’s birthday was last month; he had a party and received gifts from family and friends. Before the birthday weekend was over, I reminded him that he’d be writing thank you cards and notes for each gift he received. “I know.” But he didn’t say that or write the cards begrudgingly; he’s been taught that it’s what we do. I always have my kids write thank you notes for gifts on birthdays, holidays, etc. They’re 7 and 10 – they’ve been doing it since they could write their names. It’s never too early to start.
But here’s the thing. They’ve been to a lot of birthday parties over the last couple of years, and I can honestly say that I cannot recall receiving thank you cards from any of the kids we bought gifts for within the last year or two.
What’s my point? This bit of etiquette gets instilled early on in life, by our parents. I wrote previously about raising the customer experience leaders of tomorrow. It starts today; it starts when they are young, before they even know a thing about customer experience. But I think parents are no longer teaching their kids the importance of gratitude, thank yous, appreciation – whatever you want to call it. How can kids who never learned the importance of saying “thank you” ever develop a culture of appreciation years from now, when they’re running their own businesses… or running yours?
How to Avoid These Unknown Retirement Mistakes
What Does Ideal Spending Look Like?
How to Be DIRECT Without Pissing People Off
The Difference Between Marketing and Business Development
The Best Time to Collect Social Security
Advisors: Why You Need A Shared Inbox
Brand Alignment: What Is It and Can You Measure It?
How to Create a Strong Relationship with Your Customers
Creating Financial Sanity in an Insane World II
Why We Should be Talking About Investment Preservation More
Equities10 hours ago
Will China Surprise The US Stock Market?
Learn10 hours ago
Looking Back And Ahead With Disruptive Technologies
Advisor10 hours ago
Why Mental Shortcuts Are Often Poor Investment Guides
Development23 hours ago
Advisors: How to Get the New Hire Relationship Right
Equities1 day ago
Stocks Breaking Above Resistance As Earnings Begin
Development1 day ago
Can Your Kids Get You Clients?
Research2 days ago
The S&P 500 In 2019 Looks A Lot Like S&P 500 In 2001
Strategies2 days ago
A Bullish-and Rare-Signal for Stocks in 2019