The ‘Two Pizza Rule’ signalled that Bezos didn’t want more talking, more line reports and more communication. He wanted a decentralised, even disorganised company where creativity and independence prevailed over groupthink and the bureaucracy of management.
These small teams promote autonomy but also a better approach to collaboration. Having lots of small teams means they all need to be able to work together and to be able to access the common resources of the company, in order to achieve their larger goals.
The thinking has precedence in things like Brooks’ Law – which states that “adding manpower to a late project makes it later.” Getting bigger often means your communication overheads grow and doesn’t necessarily yield faster results. As Brooks said: “Nine women can’t make a baby in one month.”
Thinking small also avoids ‘social loafing’ – which is where people take less accountability for individual and team performance when doing work as part of a group.
It’s human nature that some of us may take advantage of a situation in which it’s harder to pinpoint responsibility—a situation created by the fact that too many people have a role in the team’s performance.
When nobody’s noticing what you are or aren’t doing, the easier it is to keep doing nothing.
As a leader of a Two Pizza Team , I can firmly say that the high degree of “identifiability” means there is no room for anyone to hide – including me. Underperformance becomes apparent in days or even hours, not over weeks or months.
In many organisations, small teams are undervalued. Like introverts, they can often be overlooked.
Yesterday I facilitated a session for the regulator of social housing in the UK – and its theme was that in an age of big change (and arguably, big failure) – small distributed teams might be an answer to how we balance productivity and innovation .
Buurtzorg, the Dutch model of neighbourhood care started with an initial team of four. The system that evolved deploys teams of up to 12 nurses, who are responsible for about 60 people within a particular area. There are now around 900 teams in the Netherlands. This system balances small team thinking also whilst operating within a much larger framework. The framework is what provides the scalability, the autonomous team provides the personalisation.
Buurtzorg was very much an inspiration for our model of neighbourhood coaching – which again provides a framework for semi-autonomous small teams to bring solutions together around a community. It puts people at the centre – not housing ‘professionals’.
The Corporate Rebels have written about the Minimum Viable Team. Start small, get experience, grow bigger only when necessary. I agree with this but also think there’s crossover with the points Chris Bolton makes in his post on Minimum Viable Transformation .
Most transformation programmes are about BIG ideas (and BIG language), where there is little room for failure.
Most approaches to organisational design are about BIG teams (and BIG resources) – despite no evidence linking these to productivity or innovation.
At the end of the day, radical innovation only comes from diverse networks , never from big teams.