2018 Is the Year of Change in Digital Marketing!

2018 Is the Year of Change in Digital Marketing!

I know digital marketing hasn’t really changed that much over the last few years. For example, we changed our website, so it could be accessed via mobile.

We also needed to change some of our SEO and think about social media algorithm changes. Not really that thought provoking!

The problem is that 2018 is turning into a perfect storm that will disrupt the digital marketing plan and budgets will need to change. I’m not talking about moving it up or down, but moving money around. Let’s look at the lexicon of digital marketing and work on those challenges.

Marketing automation

Once the darling of digital marketing, things have changed significantly. As email open rates went down, marketers turned to manipulative measures to increase open rates. It worked and open rates went up. Only to annoy our prospects. Manipulation never works. Engagement must be organic or not at all.

Things have accelerated with GDPR legislation. As an aside, you have trained everybody in GDPR in the same way that you address health and safety, diversity, and others responsibly?  Data has grown up, and needs to be taken seriously.

I’m sure you have read the stories about Weatherspoon’s deleting its email database to save on the fines from the authorities. That said, we don’t see GDPR as negative. This is a great opportunity to clean up data. The wild west days of treating data like something we can throw around like confetti are over.

Alternatively, why not do what Weatherspoon’s are doing and drive conversations and campaigns with your clients on social media?

As for marketing automation, the thing about nurturing conversations via a machine, rather than one-to-one, is creepy. We both know it.  We need to stop!

So, here’s a challenge for 2018! Lead nurturing will be about having a human touch and will be undertaken by sales (or marketing) on social.  This includes nurturing prospects on LinkedIn.

Related: Is Your Lack of Social Losing You Deals to the Competition?


I’m still amazed that people still see 1930’s interruptions as relevant in 2018, but ho hum.

Let’s be honest here, your advertising budget needs cutting and shifting. We (Digital Leadership Associates) don’t advertise, because we don’t need to. Why? well for one, it annoys people and I (as so many people do) live in an ad-free world. Seems a bit pointless to be spending money on something that people aren’t reading.

Pay Per Click (PPC)? Nobody clicks on links anymore! Come on, move on. Like a Nokia phone, put it in the marketing bin.

Content marketing

This is one area you need to dial up! We see our content, both written and video, being consumed by real people, real prospects who are genuinely interested in what we have to say. In fact, if we don’t put out content then our three daily pieces of inbound dry up.

In 2018, people won’t put up with interruption and brands talking about themselves. The B2B and B2C customer wants a conversation and a relationship. 2018 is the year to shift your marketing up a gear!

Timothy Hughes
Social Selling
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When I write articles, as well as giving you access to my 25 years of sales understanding, I also “pour” in the last 6 years of experience and passion helping cu ... Click for full bio

Are All Americans Becoming Wealthier, or Just The "Millionaire Class"?

Are All Americans Becoming Wealthier, or Just The "Millionaire Class"?

A few weeks ago I wrote about the increasing use of the term "Investor Class" as an inaccurate and generally disparaging synonym for the rich.

The same day I wrote that piece, a reader sent me an article by Christopher Ingraham that appeared December 7, 2017, in The Washington Post. It was titled, "Economy is creating millionaires at an astonishing pace. But what's it doing for everyone else?" In it he refers to another group that he calls the "Millionaire Class."

Ingraham references a paper, issued in November 2017 by New York University economist Edward N. Wolff, that finds the number of households with a net worth of $1 million (measured in constant 1995 dollars) increased from 2.4 million households in 1983 to 9.1 million in 2016, a growth of 279%. The total number of households increased by 50% during this period, meaning the number of millionaires increased at over five times the rate of increase of the overall population.  Keep in mind that all these numbers refer not to income but to net worth—the total value of a household's assets (including retirement accounts, homes, and other property), minus debts.

Wolff notes in his study that the bulk of the increase in the number of millionaire households happened between 1995 and 2001 and was due directly to the run-up in stock prices. He notes that more recently the increase in real estate values has nudged the number of millionaire households upward.

Ingraham writes that, "In 1983 fewer than 3% of households had a net worth greater than $1 million or more in constant 1995 dollars. By 2016 over 7% of households were worth that much." His take is that the creation of all these new millionaires is more of what's wrong with America. Yet there is another way of viewing it.

Ingraham refers to data from the Pew Research Center that finds the middle class is shrinking while the lower middle class and poor increased by 4%. He uses this as evidence of increasing income inequality as the poor get poorer and the rich get richer.

Confusingly, data that I found and reported on in August of 2016 finds just the opposite. According to a study by Stephen J. Rose with the Urban Institute, between 1979 and 2014 every class of American became wealthier. The upper middle class (households earning between $100,000 and $350,000) increased from 12.9% to 29.4%. The poor (households earning under $30,000) contracted from 24.3% to 19.8%.

Related: If the Rich Get Richer Do the Poor Really Get Poorer?

It isn't astounding news that people who invest in stocks and real estate increase their wealth faster than those who don't. These are the two asset classes that have the highest returns over almost any lengthy time period. If you want to build wealth you first need to be frugal—that is, have the ability to save money to invest—and then you need to invest in either businesses (stocks) or real estate.

Anyone with a few hundred dollars can own a slice of hundreds of the same stocks and real estate properties owned by the rich. Starting small and investing modest but consistent amounts over time is the way many people build wealth until they do indeed accumulate a net worth of a million dollars. This is not a sign of something wrong; it is an achievement worth celebrating.

It seems to me all the reference to "investor classes" or "millionaire classes" is an attempt to shame and demagogue the uber rich. However, using these terms also shames everyday Americans who take pride in being responsible for their financial future and who take advantage of opportunities to provide security for that future.

Rick Kahler
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Rick Kahler, MSFP, ChFC, CFP is a fee-only financial planner, speaker, educator, author, and columnist.  Rick is a pioneer in integrating financial planning and psycholog ... Click for full bio