Stop typing. Start talking.
How would you feel if I had a magic wand that could literally save hours in your week?Would you let me wave it?
More importantly, what would you do with the time you got back?If this sounds like an empty promise, it's not, and I want to share with you one way of cutting the time you take to do some of the simplest of things by a factor of five. In other words a 20% saving of time. Here's the trick ... (But of course, not without a super quick story first). After watching the series 'Mad Men' (gender equality issues aside), there's one thing they certainly managed to get right back then. Have you noticed when it came to typing up letters, memos, they didn't ask people who have never been taught to touch type to do it?
- The average person can talk at about 200 words per minute.
- The average person can type at about 40 words per minute.
- messaging clients (especially when it's an extended answer),
- creating proposals
- creating processes
- designing lead magnets
- creating email templates
- and a lot more
RULE 1: This has to happen immediately after the meeting.If you fall into the habit of delaying file notes for later, it will take you twice as long and the quality of information will be 50% less. Our memories are usually not as reliable as we think they are. You risk losing lots of juicy contextual information, which is where the real value lives.
RULE 2: You need a Framework.I built two templates for my program members, then got them made into credit card sized prompters for their pockets. The idea is that at any point when you need to create a file note, you whip out your prompter and follow the bouncing ball. For example -
- Note the facts
- Context of the meeting
- Client circumstances
- Client objectives
- Client Knowledge
- You know what to say, the points to hit, the information to impart, and you know your file note is complete and compliant.
- The person listening knows the framework. Those of you who have watched 'The Imitation Game' will know the importance of having the cipher at both ends.