We all recognize when we’re treated with kindness, especially when we deserve a far different response. In business, many dwell in a tit-for-tat world, where it takes courage to reach out in compassion rather than retaliation. What does kindness look like in action?
- It’s caring for others as well as yourself.
- It’s living a life where everyone is of equal worth.
- It’s valuing that giving is as important as getting.
- In a Zenger Folkman study of 51,836 leaders, they found just 27 executives who were rated at the bottom quartile in terms of likability, but in the top quartile in terms of overall leadership effectiveness—that’s approximately one out of 2,000. The statistics confirm that kindness is a foundational characteristic of successful leaders.
- A culture of positivity emerges as a workforce chooses to be kind to one another.
- Kindness also breeds a work environment that regularly engenders innovative services and products from all levels of the organization.
- In a survey conducted by Random Acts of Kindness, half of the participants in one study reported that they feel stronger and more energetic after helping others; many also reported feeling calmer and less depressed, with increased feelings of self-worth.
- Kindness reduces anxiety, whether from mild nervousness or severe stress. The upshot is constructive outcomes such as improved wellbeing, bringing about a healthier, happier, and more satisfying life.